Privacy Policy

Effective Date: 27 September 2025

1. Introduction

Raine.run ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services, in compliance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Data You Provide

When you contact us through our contact form, we collect:

  • Name
  • Email address
  • Message content

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and general location information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website information
  • Device information (through Vercel Analytics and Speed Insights)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To improve our website performance and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations

4. Data Storage and Security

No Database Storage: We do not store your personal data in any database. Contact form submissions are processed through Resend and delivered directly to our email.

Hosting: Our website is hosted on Vercel, which implements industry-standard security measures to protect data in transit.

Data Retention: Contact form data is only retained in our email system for as long as necessary to respond to your inquiry and provide ongoing support.

5. Third-Party Services

5.1 Resend

We use Resend to process and deliver contact form submissions. Resend's privacy policy can be found at: https://resend.com/privacy

5.2 Vercel Analytics and Speed Insights

We use Vercel Analytics and Speed Insights to understand website performance and user behavior. This data is anonymized and aggregated. Vercel's privacy policy can be found at: https://vercel.com/legal/privacy-policy

6. Your Rights Under PDPO

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Object to the processing of your personal data
  • Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

Your data may be processed and stored outside of Hong Kong through our third-party service providers (Resend and Vercel). We ensure that appropriate safeguards are in place to protect your personal data in accordance with PDPO requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: tom@raine.run

Website: raine.run

Location: Hong Kong